When every team adds its own indicators, a dashboard grows until nobody reads it. The numbers are all there, but the decisions are not.

Start from the decision

For each indicator, ask which decision it informs and who makes it. If there is no answer, remove it. Most leadership teams need fewer than ten indicators to run the business well.

Fewer measures also make targets clearer and conversations shorter, which leaves more time for acting on what the numbers show.

All insights