Operating model for a national services authority
Consolidated eleven departments into five service lines with clear decision rights and a single performance dashboard.
32%faster service turnaround in year one
Services
How we help leadership teams.
Each engagement draws on the practices it needs, led by a partner from start to finish.
What we do
Five practices, one standard of work.
Each engagement draws on the practices it needs. Our partners lead every project directly, from the first diagnostic to the final handover.
0102030405
Strategy & Growth
Corporate and business-unit strategy, market entry, portfolio choices and the roadmap that turns them into action.
- Corporate strategy
- Market entry
- Strategic planning
Organisation & Operating Model
Structures, roles, decision rights and operating models designed around how value is actually created.
- Org design
- Operating model
- Job architecture
Transformation & Delivery
Programme and PMO leadership that keeps complex change on time, on budget and connected to its purpose.
- Transformation office
- PMO
- Change management
Performance & Operations
Process excellence, cost discipline and performance frameworks that give leaders a clear line of sight.
- KPI frameworks
- Process redesign
- Cost optimisation
Governance & Family Enterprise
Board effectiveness, policies and succession planning for institutions and family businesses built to last generations.
- Board advisory
- Family charters
- Succession
Where to start
The situations that bring clients to us.
Most conversations begin with a problem, not a service. Pick the one closest to yours.
Our strategy is clear on paper but stuck in practice
Strategy & GrowthWe have grown faster than our structure
Organisation & Operating ModelA major programme is late and over budget
Transformation & DeliveryCosts are rising and we cannot see why
Performance & OperationsWe need to prepare the next generation to lead
Governance & Family EnterpriseOur board wants sharper oversight
Governance & Family EnterpriseSelected work
Outcomes our clients can measure.
Client names are withheld by agreement. These are illustrative examples of the engagements we lead.
Governance and succession for a third-generation group
Designed the family charter, an independent board and a five-year succession plan across six operating companies.
6companies under one governance framework
Transformation office for a regional bank
Stood up and ran the transformation office for a 40-initiative programme, from baseline to benefits tracking.
40initiatives delivered against plan
Have a project in mind?
Send us a brief and a partner will reply within two working days.